AvidXchange incident

AvidPay Virtual Card details temporarily unavailable

Resolved after 10 minutes, affecting AvidPay, on October 27, 2026.

investigating Oct 27, 2026, 04:40 PM UTC

We’re aware that some suppliers are unable to access Virtual Card details through remittance links and process payments. We understand the importance of timely payment processing and are actively working to restore this functionality.

Started: Oct 27, 2026, 04:40 PM UTC
Resolved: Oct 27, 2026, 04:51 PM UTC
Duration: 10m
Detected by Pingoru: Oct 27, 2026, 04:40 PM UTC

Affected components

AvidPay

Update timeline

investigating Oct 27, 2026, 04:40 PM UTC

We’re aware that some suppliers are unable to access Virtual Card details through remittance links and process payments. We understand the importance of timely payment processing and are actively working to restore this functionality.
resolved Oct 27, 2026, 04:51 PM UTC

We have restored card detail access for AvidPay

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