AvidXchange experienced a minor incident on October 5, 2026 affecting Invoice Capture, lasting 17h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 05, 2026, 08:36 PM UTC
We are currently experiencing slower-than-normal processing times within AvidCapture. Our teams are actively investigating the issue and working to restore normal performance as quickly as possible. We appreciate your patience and will provide updates as more information becomes available.
- monitoring Oct 06, 2026, 12:58 PM UTC
AvidCapture processing performance service has returned to normal levels. We appreciate your patience while our teams worked to resolve the issue and thank you for your understanding.
- resolved Oct 06, 2026, 02:27 PM UTC
We have restored service within AvidCapture, and processing performance has returned to normal levels. We appreciate your patience while our teams worked to resolve the issue and thank you for your understanding.