AvidXchange Outage History

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AvidXchange had 12 outages in the last 2 years totaling 18h 26m of downtime, averaging 0.5 incidents per month.

There were 12 AvidXchange outages since June 29, 2026 totaling 18h 26m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.avidxchange.com

Minor October 5, 2026

INC0726842 - AvidCapture Processing Slowly

Detected by Pingoru
Oct 05, 2026, 08:36 PM UTC
Resolved
Oct 06, 2026, 02:27 PM UTC
Duration
17h 50m
Affected: Invoice Capture
Timeline · 3 updates
  1. investigating Oct 05, 2026, 08:36 PM UTC

    We are currently experiencing slower-than-normal processing times within AvidCapture. Our teams are actively investigating the issue and working to restore normal performance as quickly as possible. We appreciate your patience and will provide updates as more information becomes available.

  2. monitoring Oct 06, 2026, 12:58 PM UTC

    AvidCapture processing performance service has returned to normal levels. We appreciate your patience while our teams worked to resolve the issue and thank you for your understanding.

  3. resolved Oct 06, 2026, 02:27 PM UTC

    We have restored service within AvidCapture, and processing performance has returned to normal levels. We appreciate your patience while our teams worked to resolve the issue and thank you for your understanding.

Read the full incident report →

Notice October 5, 2026

test Pay

Detected by Pingoru
Oct 05, 2026, 06:40 PM UTC
Resolved
Oct 05, 2026, 06:46 PM UTC
Duration
5m
Affected: AvidPay
Timeline · 4 updates
  1. investigating Oct 05, 2026, 06:40 PM UTC

    test Pay... looks serious :)

  2. monitoring Oct 05, 2026, 06:42 PM UTC

    looks more and more serious

  3. monitoring Oct 05, 2026, 06:43 PM UTC

    finally resolved

  4. resolved Oct 05, 2026, 06:46 PM UTC

    done

Read the full incident report →

Critical October 1, 2026

test

Detected by Pingoru
Oct 01, 2026, 09:44 PM UTC
Resolved
Oct 01, 2026, 09:48 PM UTC
Duration
4m
Affected: AvidPay
Timeline · 2 updates
  1. investigating Oct 01, 2026, 09:44 PM UTC

    test first

  2. resolved Oct 01, 2026, 09:48 PM UTC

    done

Read the full incident report →

Notice October 1, 2026

Clark Test Incident

Detected by Pingoru
Oct 01, 2026, 09:15 PM UTC
Resolved
Oct 01, 2026, 09:16 PM UTC
Duration
1m
Timeline · 2 updates
  1. investigating Oct 01, 2026, 09:15 PM UTC

    Testing new page ID - will delete immediately

  2. resolved Oct 01, 2026, 09:16 PM UTC

    Resolved - test complete

Read the full incident report →

Major July 7, 2026

[Test] Incident in AvidPay

Detected by Pingoru
Jul 07, 2026, 02:16 PM UTC
Resolved
Jul 07, 2026, 02:27 PM UTC
Duration
10m
Affected: AvidPay
Timeline · 3 updates
  1. identified Jul 07, 2026, 02:16 PM UTC

    Nachna is failing

  2. identified Jul 07, 2026, 02:26 PM UTC

    Its a wide spread outage. Expect an next update in one hour

  3. resolved Jul 07, 2026, 02:27 PM UTC

    resolved

Read the full incident report →

Major July 7, 2026

[Test] Nacha is not working

Detected by Pingoru
Jul 07, 2026, 01:51 AM UTC
Resolved
Jul 07, 2026, 01:52 AM UTC
Duration
1m
Affected: AvidPay
Timeline · 2 updates
  1. identified Jul 07, 2026, 01:51 AM UTC

    We are looking into the incident and will update you in 2 hours

  2. resolved Jul 07, 2026, 01:52 AM UTC

    Resolved

Read the full incident report →

Major June 30, 2026

Avid Pay test incident

Detected by Pingoru
Jun 30, 2026, 02:54 PM UTC
Resolved
Jun 30, 2026, 02:56 PM UTC
Duration
1m
Affected: AvidPay
Timeline · 2 updates
  1. investigating Jun 30, 2026, 02:54 PM UTC

    Will be back in 2 hours

  2. resolved Jun 30, 2026, 02:56 PM UTC

    resolved

Read the full incident report →

Minor June 29, 2026

ONST approved -Test

Detected by Pingoru
Jun 29, 2026, 08:06 PM UTC
Resolved
Jun 29, 2026, 08:14 PM UTC
Duration
8m
Affected: AvidPay
Timeline · 3 updates
  1. investigating Jun 29, 2026, 08:06 PM UTC

    Message-ONST approved -Test

  2. investigating Jun 29, 2026, 08:14 PM UTC

    resolved

  3. resolved Jun 29, 2026, 08:14 PM UTC

    update

Read the full incident report →

Major June 29, 2026

Test Incident

Detected by Pingoru
Jun 29, 2026, 06:37 PM UTC
Resolved
Jun 29, 2026, 06:37 PM UTC
Duration
33s
Affected: AvidPay
Timeline · 2 updates
  1. identified Jun 29, 2026, 06:37 PM UTC

    Incident in Avid Pay

  2. resolved Jun 29, 2026, 06:37 PM UTC

    resolved

Read the full incident report →

Major June 29, 2026

Test Avid Pay

Detected by Pingoru
Jun 29, 2026, 05:05 PM UTC
Resolved
Jun 29, 2026, 05:06 PM UTC
Duration
1m
Affected: AvidPay
Timeline · 2 updates
  1. investigating Jun 29, 2026, 05:05 PM UTC

    AvidPay

  2. resolved Jun 29, 2026, 05:06 PM UTC

    resolved

Read the full incident report →

Major June 29, 2026

Test degrade

Detected by Pingoru
Jun 29, 2026, 04:55 PM UTC
Resolved
Jun 29, 2026, 04:56 PM UTC
Duration
43s
Affected: AvidStrongroom
Timeline · 2 updates
  1. investigating Jun 29, 2026, 04:55 PM UTC

    test test

  2. resolved Jun 29, 2026, 04:56 PM UTC

    resolved

Read the full incident report →

Notice June 29, 2026

Test Incident - Can be deleted

Detected by Pingoru
Jun 29, 2026, 03:56 PM UTC
Resolved
Jun 29, 2026, 03:56 PM UTC
Duration
48s
Affected: AvidPay
Timeline · 2 updates
  1. investigating Jun 29, 2026, 03:56 PM UTC

    This is a test incident created via Superblocks

  2. resolved Jun 29, 2026, 03:56 PM UTC

    Test update - resolving this test incident

Read the full incident report →