Avaya Cloud incident

Avaya Experience Platform - INCIDENT - United Kingdom (UK) - Potential voice issues on SIP tenants

Minor Resolved View vendor source →

Avaya Cloud experienced a minor incident on April 17, 2025 affecting Voice - United Kingdom (UK), lasting 3h 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2025, 02:30 PM UTC
Resolved
Apr 17, 2025, 05:56 PM UTC
Duration
3h 26m
Detected by Pingoru
Apr 17, 2025, 02:30 PM UTC

Affected components

Voice - United Kingdom (UK)

Update timeline

  1. investigating Apr 17, 2025, 02:30 PM UTC

    For our SIP tenants on Prod-UK, our carrier is experiencing an issue and therefore there may be voice related issues.

  2. resolved Apr 17, 2025, 05:56 PM UTC

    This incident has been resolved.