Avaya Cloud incident

Prod-NA: Historical reporting is not showing up data

Minor Resolved View vendor source →

Avaya Cloud experienced a minor incident on March 19, 2026 affecting Analytics - North America (NA), lasting 14h 28m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2026, 10:59 PM UTC
Resolved
Mar 20, 2026, 01:27 PM UTC
Duration
14h 28m
Detected by Pingoru
Mar 19, 2026, 10:59 PM UTC

Affected components

Analytics - North America (NA)

Update timeline

  1. investigating Mar 19, 2026, 10:59 PM UTC

    Historical reporting is not showing up data since 00:00 AM Mar 19.

  2. monitoring Mar 20, 2026, 06:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 20, 2026, 01:27 PM UTC

    The incident has been resolved