Avaya Cloud incident
Prod-NA Datacenter — Historical reporting not loading data
Affected components
Analytics - North America (NA)
Update timeline
- identified Apr 23, 2026, 07:36 PM UTC
We’re investigating an issue in Production (NA) where historical reporting does not display data as expected. We’re working to confirm the scope, identify the cause, and restore normal behavior. Updates will be posted here as we learn more.
- monitoring Apr 23, 2026, 08:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 23, 2026, 11:25 PM UTC
This incident has been resolved.
Looking to track Avaya Cloud downtime and outages?
Pingoru polls Avaya Cloud's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Avaya Cloud reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Avaya Cloud alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Avaya Cloud for free
5 free monitors · No credit card required