Avaya Cloud incident

Avaya Experience Platform - INCIDENT - North America (NA) Data Centre - Agent Hold/Unhold currently unavailable

Minor Resolved View vendor source →

Avaya Cloud experienced a minor incident on January 22, 2025 affecting Voice - North America (NA), lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2025, 07:16 PM UTC
Resolved
Jan 22, 2025, 07:46 PM UTC
Duration
29m
Detected by Pingoru
Jan 22, 2025, 07:16 PM UTC

Affected components

Voice - North America (NA)

Update timeline

  1. identified Jan 22, 2025, 07:16 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jan 22, 2025, 07:46 PM UTC

    This incident has been resolved.