Avaya Cloud incident

Avaya Experience Platform - INCIDENT - North America (NA) Data Centre - File transfer failing for Chat/Messaging channel

Critical Resolved View vendor source →

Avaya Cloud experienced a critical incident on February 13, 2025 affecting Chat - North America (NA) and Messaging - North America (NA), lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2025, 03:43 PM UTC
Resolved
Feb 14, 2025, 04:01 PM UTC
Duration
1d
Detected by Pingoru
Feb 13, 2025, 03:43 PM UTC

Affected components

Chat - North America (NA)Messaging - North America (NA)

Update timeline

  1. investigating Feb 13, 2025, 03:43 PM UTC

    We are currently investigating this issue.

  2. resolved Feb 14, 2025, 04:01 PM UTC

    This incident has been resolved.