Avaya Cloud incident
Issue detected in monitoring tool - no impact to AXP currently. Actions to be taken to mitigate any degradation.
Avaya Cloud experienced a notice incident on April 8, 2025 affecting Voice - AsiaPacific (APAC) and Email - AsiaPacific (APAC) and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Voice - AsiaPacific (APAC)Email - AsiaPacific (APAC)Chat - AsiaPacific (APAC)Messaging - AsiaPacific (APAC)
Update timeline
- identified Apr 08, 2025, 12:19 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 08, 2025, 12:33 AM UTC
This incident has been resolved.