Avalara incident

Avalara Cross Border Quoting Service Degradation

Critical Resolved View vendor source →

Avalara experienced a critical incident on February 24, 2026 affecting Cross Border Quoting, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 12:12 AM UTC
Resolved
Feb 24, 2026, 01:35 AM UTC
Duration
1h 23m
Detected by Pingoru
Feb 24, 2026, 12:12 AM UTC

Affected components

Cross Border Quoting

Update timeline

  1. investigating Feb 24, 2026, 12:12 AM UTC

    Avalara Cross Border Quoting customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

  2. monitoring Feb 24, 2026, 12:58 AM UTC

    The response team has addressed the issue impacting Avalara Cross Border Quoting and continues to monitor service to ensure the return of full service for all customers.

  3. resolved Feb 24, 2026, 01:35 AM UTC

    The Avalara Cross Border Quoting service has been fully restored.