Avalara experienced a major incident on March 2, 2026 affecting Avalara for Shopify, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Avalara for Shopify
Update timeline
- investigating Mar 02, 2026, 09:04 AM UTC
Shopify customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
- identified Mar 02, 2026, 09:27 AM UTC
Shopify customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.
- monitoring Mar 02, 2026, 10:24 AM UTC
The response team has addressed the issue impacting Shopify and continues to monitor service to ensure the return of full service for all customers.
- resolved Mar 02, 2026, 10:24 AM UTC
The Shopify service has been fully restored.