Availity incident

EMPLOYEE BENEFIT MANAGEMENT SYSTEM (EBMS) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on October 2, 2026 affecting EMPLOYEE BENEFIT MANAGEMENT SYSTEM (EBMS), lasting 6h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 11:56 PM UTC
Resolved
Oct 03, 2026, 06:27 AM UTC
Duration
6h 30m
Detected by Pingoru
Oct 02, 2026, 11:56 PM UTC

Affected components

EMPLOYEE BENEFIT MANAGEMENT SYSTEM (EBMS)

Update timeline

  1. identified Oct 02, 2026, 11:56 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Oct 03, 2026, 06:27 AM UTC

    This incident has been resolved.