Availity incident

Multiple Payers - DESERET MUTUAL (DMBA), SELHT, University of Utah Health Plans, Public Employees Health Plan (PEHP), STATE FARM, PROVIDENCE HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on October 3, 2026 affecting DESERET MUTUAL (DMBA) and Public Employees Health Plan (PEHP) and 1 more component, lasting 6h 55m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2026, 02:06 AM UTC
Resolved
Oct 03, 2026, 09:02 AM UTC
Duration
6h 55m
Detected by Pingoru
Oct 03, 2026, 02:06 AM UTC

Affected components

DESERET MUTUAL (DMBA)Public Employees Health Plan (PEHP)STATE FARMSELHTUniversity of Utah Health PlansPROVIDENCE HEALTH PLAN

Update timeline

  1. identified Oct 03, 2026, 02:06 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. identified Oct 03, 2026, 02:09 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  3. resolved Oct 03, 2026, 09:02 AM UTC

    This incident has been resolved.