Availity incident

Multiple Payers - TRICARE WEST, TRICARE WEST REGION, PGBA - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Availity experienced a notice incident on October 2, 2026 affecting TRICARE WEST and TRICARE WEST REGION and 1 more component, lasting 18h 43m. The incident has been resolved; the full update timeline is below.

Started: Oct 02, 2026, 09:02 AM UTC
Resolved: Oct 03, 2026, 03:45 AM UTC
Duration: 18h 43m
Detected by Pingoru: Oct 02, 2026, 09:02 AM UTC

Affected components

TRICARE WESTTRICARE WEST REGIONPGBA

Update timeline

identified Oct 02, 2026, 09:02 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
resolved Oct 03, 2026, 03:45 AM UTC

This incident has been resolved.