Availity Outage History

Availity major outage · 52 active incidents View live status →

There were 151 Availity outages since February 12, 2026 totaling 6091h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://payernetworkstatus.availity.com/status

Notice April 19, 2026

Multiple Payers - Blue Cross of Idaho, HEALTHSPRING, New Jersey Medicaid, BCBS RHODE ISLAND, BCRIC, ID - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 19, 2026, 08:18 AM UTC
Resolved
Apr 20, 2026, 05:04 AM UTC
Duration
20h 45m
Affected: HEALTHSPRINGBlue Cross of IdahoNew Jersey MedicaidBCBS RHODE ISLANDBCRICID
Timeline · 4 updates
  1. identified Apr 19, 2026, 08:18 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors. Customers are receiving AAA*42 and AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. identified Apr 19, 2026, 08:21 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors. Customers are receiving AAA*42 and AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  3. identified Apr 19, 2026, 08:22 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors. Customers are receiving AAA*42 and AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  4. resolved Apr 20, 2026, 05:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 19, 2026

GOLDEN RULE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 19, 2026, 05:33 AM UTC
Resolved
Apr 19, 2026, 10:03 PM UTC
Duration
16h 30m
Affected: GOLDEN RULE
Timeline · 1 update
  1. identified Apr 19, 2026, 05:33 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice April 19, 2026

WSTHA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 19, 2026, 05:03 AM UTC
Resolved
Apr 19, 2026, 11:41 PM UTC
Duration
18h 37m
Affected: WSTHA
Timeline · 1 update
  1. identified Apr 19, 2026, 05:03 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Read the full incident report →

Notice April 19, 2026

Multiple Payers - OXFORD HEALTH PLANS, UNITEDHEALTHCARE - OXFORD, SUREST - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 19, 2026, 05:01 AM UTC
Resolved
Apr 20, 2026, 12:24 AM UTC
Duration
19h 23m
Affected: OXFORD HEALTH PLANSUNITEDHEALTHCARE - OXFORDSUREST
Timeline · 1 update
  1. identified Apr 19, 2026, 05:01 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice April 19, 2026

MEDMC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 19, 2026, 04:42 AM UTC
Resolved
Apr 20, 2026, 03:23 AM UTC
Duration
22h 40m
Affected: MEDMC
Timeline · 2 updates
  1. identified Apr 19, 2026, 04:42 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 03:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 19, 2026

KAISER FOUNDATION OF CO - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 19, 2026, 04:22 AM UTC
Resolved
Apr 20, 2026, 04:23 AM UTC
Duration
1d
Affected: KAISER FOUNDATION OF CO
Timeline · 2 updates
  1. identified Apr 19, 2026, 04:22 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 04:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 19, 2026

Multiple Payers - KSRCS, Kaiser Permanente Of Georgia, KSRCN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 19, 2026, 03:42 AM UTC
Resolved
Apr 20, 2026, 02:52 AM UTC
Duration
23h 9m
Affected: KSRCSKaiser Permanente Of Georgia
Timeline · 3 updates
  1. identified Apr 19, 2026, 03:42 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. identified Apr 19, 2026, 03:43 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  3. identified Apr 19, 2026, 05:09 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Read the full incident report →

Notice April 19, 2026

REGENCE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 19, 2026, 02:57 AM UTC
Resolved
Apr 20, 2026, 05:09 AM UTC
Duration
1d 2h
Affected: REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH
Timeline · 2 updates
  1. identified Apr 19, 2026, 02:57 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 05:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 18, 2026

Multiple Payers - HORIZON BCBS NEW JERSEY, HORIZONBCBSNJ_WEB, 22326, HORIZONNJHEALTH_WEB, BCNJC, BRAVEN HEALTH - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 18, 2026, 10:25 PM UTC
Resolved
Apr 20, 2026, 05:14 AM UTC
Duration
1d 6h
Affected: HORIZON BCBS NEW JERSEYHORIZONBCBSNJ_WEB22326HORIZONNJHEALTH_WEBBCNJCBRAVEN HEALTH
Timeline · 2 updates
  1. identified Apr 18, 2026, 10:25 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 05:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 18, 2026

DEAN HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 18, 2026, 10:20 PM UTC
Resolved
Apr 20, 2026, 07:17 AM UTC
Duration
1d 8h
Affected: DEAN HEALTH PLAN
Timeline · 2 updates
  1. identified Apr 18, 2026, 10:20 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 07:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 18, 2026

WELLCARE HEALTH PLANS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 18, 2026, 09:49 PM UTC
Resolved
Apr 20, 2026, 05:05 AM UTC
Duration
1d 7h
Affected: WELLCARE HEALTH PLANS
Timeline · 2 updates
  1. identified Apr 18, 2026, 09:49 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 05:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 18, 2026

Multiple Payers - HIGHMARK BLUE SHIELD, BCBS-Minnesota - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
Apr 18, 2026, 12:52 PM UTC
Resolved
Apr 20, 2026, 05:26 AM UTC
Duration
1d 16h
Affected: HIGHMARK BLUE SHIELD
Timeline · 3 updates
  1. identified Apr 18, 2026, 12:52 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified Apr 18, 2026, 12:58 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved Apr 20, 2026, 05:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 18, 2026

BCBS INDEPENDENT - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 18, 2026, 07:13 AM UTC
Resolved
Apr 20, 2026, 05:43 AM UTC
Duration
1d 22h
Affected: BCBS INDEPENDENT
Timeline · 2 updates
  1. identified Apr 18, 2026, 07:13 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 05:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 17, 2026

ASR HEALTH BENEFITS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 17, 2026, 08:42 AM UTC
Resolved
Apr 20, 2026, 04:48 AM UTC
Duration
2d 20h
Affected: ASR HEALTH BENEFITS
Timeline · 2 updates
  1. identified Apr 17, 2026, 08:42 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 04:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 17, 2026

Multiple Payers - GEISINGERDIRECT, GEISINGER HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 17, 2026, 08:27 AM UTC
Resolved
Apr 20, 2026, 05:33 AM UTC
Duration
2d 21h
Affected: GEISINGERDIRECTGEISINGER HEALTH PLAN
Timeline · 2 updates
  1. identified Apr 17, 2026, 08:27 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 05:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 17, 2026

CRSCK - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 17, 2026, 02:11 AM UTC
Resolved
Apr 20, 2026, 07:48 AM UTC
Duration
3d 5h
Affected: CRSCK
Timeline · 2 updates
  1. identified Apr 17, 2026, 02:11 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 07:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 9, 2026

Wellcare - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are experiencing intermittent failures.

Detected by Pingoru
Apr 09, 2026, 08:46 PM UTC
Resolved
May 04, 2026, 12:48 AM UTC
Duration
24d 4h
Affected: Wellcare
Timeline · 2 updates
  1. identified Apr 09, 2026, 08:46 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 12:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 1, 2026

Multiple Payers - 60054, AETNA, ALLINA HEALTH, TEXAS HEALTH, SUTTER HEALTH AETNA, BANNER HEALTH, INNOVATION HEALTH - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
Apr 01, 2026, 01:29 PM UTC
Resolved
Apr 20, 2026, 11:31 AM UTC
Duration
18d 22h
Affected: AETNA60054TEXAS HEALTHSUTTER HEALTH AETNABANNER HEALTHALLINA HEALTHINNOVATION HEALTH
Timeline · 2 updates
  1. identified Apr 01, 2026, 01:29 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses. Customers are receiving AV07 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 11:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 19, 2026

HLTPM - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Mar 19, 2026, 10:44 PM UTC
Resolved
Apr 20, 2026, 07:26 AM UTC
Duration
31d 8h
Affected: HLTPM
Timeline · 2 updates
  1. identified Mar 19, 2026, 10:44 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 07:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 19, 2026

HAPMC - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Mar 19, 2026, 07:50 PM UTC
Resolved
Apr 20, 2026, 06:44 AM UTC
Duration
31d 10h
Affected: HAPMC
Timeline · 2 updates
  1. identified Mar 19, 2026, 07:50 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/No Response Received errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 06:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 6, 2026

DISTRICT OF COLUMBIA MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Mar 06, 2026, 09:14 AM UTC
Resolved
May 04, 2026, 12:28 AM UTC
Duration
58d 15h
Affected: DISTRICT OF COLUMBIA MEDICAID
Timeline · 2 updates
  1. identified Mar 06, 2026, 09:14 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 12:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 15, 2026

TRICARE EAST - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Feb 15, 2026, 08:07 AM UTC
Resolved
Apr 20, 2026, 07:11 AM UTC
Duration
63d 23h
Affected: TRICARE EAST
Timeline · 3 updates
  1. identified Feb 15, 2026, 08:07 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified Mar 05, 2026, 02:57 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/Blank Response/E1:484 errors. Customers are receiving VT05_035/AR02/E1:484 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved Apr 20, 2026, 07:11 AM UTC

    This incident has been resolved.

Read the full incident report →

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