Availity incident

Multiple Payers - HORIZON BCBS NEW JERSEY, BCNJC, HORIZONBCBSNJ_WEB - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on September 1, 2026 affecting HORIZON BCBS NEW JERSEY and HORIZONBCBSNJ_WEB and 1 more component, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 07:22 PM UTC
Resolved
Sep 01, 2026, 08:28 PM UTC
Duration
1h 6m
Detected by Pingoru
Sep 01, 2026, 07:22 PM UTC

Affected components

HORIZON BCBS NEW JERSEYHORIZONBCBSNJ_WEBBCNJC

Update timeline

  1. identified Sep 01, 2026, 07:22 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/No Response Received errors.

  2. resolved Sep 01, 2026, 08:28 PM UTC

    This incident has been resolved.