Availity incident

Multiple Payers - BCBSMN, HIGHMARK BLUE SHIELD OF NORTHEASTERN NEW YORK, HIGHMARK BLUE CROSS BLUE SHIELD, HIGHMARK BLUE CROSS BLUE SHIELD DELAWARE, HIGHMARK BCBS WEST VIRGINIA, HIGHMARK BLUE SHIELD, HIGHMARK BLUE CROSS BLUE SHIELD OF WESTERN NEW YORK -...

Availity experienced a notice incident on August 31, 2026 affecting HIGHMARK BLUE SHIELD and BCBSMN and 1 more component, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started: Aug 31, 2026, 01:36 PM UTC
Resolved: Aug 31, 2026, 04:04 PM UTC
Duration: 2h 27m
Detected by Pingoru: Aug 31, 2026, 01:36 PM UTC

Affected components

HIGHMARK BLUE SHIELDBCBSMNHIGHMARK BLUE SHIELD OF NORTHEASTERN NEW YORKHIGHMARK BLUE CROSS BLUE SHIELD OF WESTERN NEW YORKHIGHMARK BCBS WEST VIRGINIAHIGHMARK BLUE CROSS BLUE SHIELDHIGHMARK BLUE CROSS BLUE SHIELD DELAWARE

Update timeline

identified Aug 31, 2026, 01:36 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/No Response Received errors.
resolved Aug 31, 2026, 04:04 PM UTC

This incident has been resolved.