Availity incident

Multiple Payers - CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), 60054, AETNA, BANNER HEALTH, ALLINA HEALTH, MTAIN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on September 1, 2026 affecting 60054 and AETNA and 1 more component, lasting 5h 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 12:28 PM UTC
Resolved
Sep 01, 2026, 05:56 PM UTC
Duration
5h 28m
Detected by Pingoru
Sep 01, 2026, 12:28 PM UTC

Affected components

60054AETNACORPORATE BENEFIT SERVICES OF AMERICA (CBSA)BANNER HEALTHALLINA HEALTHMTAIN

Update timeline

  1. identified Sep 01, 2026, 12:28 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/Invalid Response Received errors.

  2. resolved Sep 01, 2026, 05:56 PM UTC

    This incident has been resolved.