Availity incident

BLUECROSS BLUESHIELD OF MASSACHUSETTS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on September 14, 2026 affecting BLUECROSS BLUESHIELD OF MASSACHUSETTS, lasting 5h 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2026, 01:02 AM UTC
Resolved
Sep 14, 2026, 07:01 AM UTC
Duration
5h 59m
Detected by Pingoru
Sep 14, 2026, 01:02 AM UTC

Affected components

BLUECROSS BLUESHIELD OF MASSACHUSETTS

Update timeline

  1. identified Sep 14, 2026, 01:02 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Sep 14, 2026, 07:01 AM UTC

    This incident has been resolved.