Availity incident

CARESOURCE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on September 13, 2026 affecting HUMANA-CARESOURCE and CARESOURCE OF OHIO and 1 more component, lasting 15h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2026, 08:28 AM UTC
Resolved
Sep 13, 2026, 11:33 PM UTC
Duration
15h 4m
Detected by Pingoru
Sep 13, 2026, 08:28 AM UTC

Affected components

HUMANA-CARESOURCECARESOURCE OF OHIOCARESOURCE OF INDIANACARESOURCE OF WEST VIRGINIACARESOURCE OF GEORGIA

Update timeline

  1. identified Sep 13, 2026, 08:28 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid response errors.

  2. resolved Sep 13, 2026, 11:33 PM UTC

    This incident has been resolved.