Availity incident

Multiple Payers - COACC, HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Ongoing since 02:06 AM UTC, affecting COACC.

identified Oct 24, 2026, 06:06 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.

Started
Oct 24, 2026, 02:06 AM UTC
Resolved
Ongoing
Duration
● 4h 37m
Detected by Pingoru
Oct 24, 2026, 02:06 AM UTC

Affected components

COACC

Update timeline

  1. identified Oct 24, 2026, 02:06 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.

  2. identified Oct 24, 2026, 04:45 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.

  3. identified Oct 24, 2026, 04:55 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.

  4. identified Oct 24, 2026, 06:06 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.

Your product runs on more than Availity

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →