Availity incident

HCSC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Ongoing since 01:39 AM UTC, affecting BCBSMT and BCBSIL and 1 more.

identified Nov 01, 2026, 03:36 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Nov 01, 2026, 01:39 AM UTC
Resolved
Ongoing
Duration
● 3h 46m
Detected by Pingoru
Nov 01, 2026, 01:39 AM UTC

Affected components

BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX

Update timeline

  1. identified Nov 01, 2026, 01:39 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. identified Nov 01, 2026, 03:36 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

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