Availity incident

Payer Outage: BCBSIL

Resolved after 1 hour 34 minutes, affecting BCBSIL, on November 1, 2026.

monitoring Nov 01, 2026, 03:00 AM UTC

Automated update: active outage detected for payer BCBSIL. - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-01T01:05:00.000Z -> ended 2026-11-01T02:20:00.000Z - 2-Claim Status Inquiry (ARIESRT-B2B) since 2026-11-01T01:10:00.000Z -> ongoing - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T01:30:00.000Z -> ended 2026-11-01T02:15:00.000Z

Started
Nov 01, 2026, 01:45 AM UTC
Resolved
Nov 01, 2026, 03:20 AM UTC
Duration
1h 34m
Detected by Pingoru
Nov 01, 2026, 01:45 AM UTC

Affected components

BCBSIL

Update timeline

  1. monitoring Nov 01, 2026, 01:45 AM UTC

    Automated alert: active outage detected for payer BCBSIL. - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-01T01:05:00.000Z -> ongoing

  2. monitoring Nov 01, 2026, 01:50 AM UTC

    Automated update: active outage detected for payer BCBSIL. - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-01T01:05:00.000Z -> ongoing - 2-Claim Status Inquiry (ARIESRT-B2B) since 2026-11-01T01:10:00.000Z -> ongoing

  3. monitoring Nov 01, 2026, 02:10 AM UTC

    Automated update: active outage detected for payer BCBSIL. - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-01T01:05:00.000Z -> ongoing - 2-Claim Status Inquiry (ARIESRT-B2B) since 2026-11-01T01:10:00.000Z -> ongoing - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T01:30:00.000Z -> ongoing

  4. monitoring Nov 01, 2026, 02:55 AM UTC

    Automated update: active outage detected for payer BCBSIL. - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-01T01:05:00.000Z -> ongoing - 2-Claim Status Inquiry (ARIESRT-B2B) since 2026-11-01T01:10:00.000Z -> ongoing - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T01:30:00.000Z -> ended 2026-11-01T02:15:00.000Z

  5. monitoring Nov 01, 2026, 03:00 AM UTC

    Automated update: active outage detected for payer BCBSIL. - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-01T01:05:00.000Z -> ended 2026-11-01T02:20:00.000Z - 2-Claim Status Inquiry (ARIESRT-B2B) since 2026-11-01T01:10:00.000Z -> ongoing - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T01:30:00.000Z -> ended 2026-11-01T02:15:00.000Z

  6. resolved Nov 01, 2026, 03:20 AM UTC

    Automated resolution: outage resolved for payer BCBSIL.

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