Availity incident

Payer Outage: BCBS/TX (HCSC)

Resolved after 1 hour 45 minutes, affecting BCBS/TX (HCSC), on November 1, 2026.

monitoring Nov 01, 2026, 03:00 AM UTC

Automated update: active outage detected for payer BCBS/TX (HCSC). - 2-Claim Status Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T00:25:00.000Z -> ongoing - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T01:05:00.000Z -> ended 2026-11-01T02:20:00.000Z - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-01T01:10:00.000Z -> ended 2026-11-01T02:20:00.000Z

Started: Nov 01, 2026, 01:20 AM UTC
Resolved: Nov 01, 2026, 03:05 AM UTC
Duration: 1h 45m
Detected by Pingoru: Nov 01, 2026, 01:20 AM UTC

Affected components

BCBS/TX (HCSC)

Update timeline

monitoring Nov 01, 2026, 01:20 AM UTC

Automated alert: active outage detected for payer BCBS/TX (HCSC). - 2-Claim Status Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T00:25:00.000Z -> ongoing
monitoring Nov 01, 2026, 01:45 AM UTC

Automated update: active outage detected for payer BCBS/TX (HCSC). - 2-Claim Status Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T00:25:00.000Z -> ongoing - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T01:05:00.000Z -> ongoing
monitoring Nov 01, 2026, 01:50 AM UTC

Automated update: active outage detected for payer BCBS/TX (HCSC). - 2-Claim Status Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T00:25:00.000Z -> ongoing - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T01:05:00.000Z -> ongoing - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-01T01:10:00.000Z -> ongoing
monitoring Nov 01, 2026, 03:00 AM UTC

Automated update: active outage detected for payer BCBS/TX (HCSC). - 2-Claim Status Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T00:25:00.000Z -> ongoing - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T01:05:00.000Z -> ended 2026-11-01T02:20:00.000Z - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-01T01:10:00.000Z -> ended 2026-11-01T02:20:00.000Z
resolved Nov 01, 2026, 03:05 AM UTC

Automated resolution: outage resolved for payer BCBS/TX (HCSC).

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