Availity incident

HEALTHPLANS INC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 2 hours 32 minutes, affecting HEALTHPLANS INC, on October 31, 2026.

identified Oct 31, 2026, 05:36 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

Started
Oct 31, 2026, 05:36 AM UTC
Resolved
Oct 31, 2026, 08:09 AM UTC
Duration
2h 32m
Detected by Pingoru
Oct 31, 2026, 05:36 AM UTC

Affected components

HEALTHPLANS INC

Update timeline

  1. identified Oct 31, 2026, 05:36 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Oct 31, 2026, 08:09 AM UTC

    This incident has been resolved.

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