Availity incident

Payer Outage: BCBSIL

Ongoing since 03:40 AM UTC, affecting BCBSIL.

monitoring Oct 31, 2026, 06:00 AM UTC

Automated update: active outage detected for payer BCBSIL. - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-10-31T03:00:00.000Z -> ongoing - 2-Claim Status Inquiry (ARIESRT-B2B) since 2026-10-31T03:25:00.000Z -> ended 2026-10-31T05:20:00.000Z

Started
Oct 31, 2026, 03:40 AM UTC
Resolved
Ongoing
Duration
● 2h 23m
Detected by Pingoru
Oct 31, 2026, 03:40 AM UTC

Affected components

BCBSIL

Update timeline

  1. monitoring Oct 31, 2026, 03:40 AM UTC

    Automated alert: active outage detected for payer BCBSIL. - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-10-31T03:00:00.000Z -> ongoing

  2. monitoring Oct 31, 2026, 04:05 AM UTC

    Automated update: active outage detected for payer BCBSIL. - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-10-31T03:00:00.000Z -> ongoing - 2-Claim Status Inquiry (ARIESRT-B2B) since 2026-10-31T03:25:00.000Z -> ongoing

  3. monitoring Oct 31, 2026, 06:00 AM UTC

    Automated update: active outage detected for payer BCBSIL. - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-10-31T03:00:00.000Z -> ongoing - 2-Claim Status Inquiry (ARIESRT-B2B) since 2026-10-31T03:25:00.000Z -> ended 2026-10-31T05:20:00.000Z

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