Availity incident

BLUECROSS BLUESHIELD OF MASSACHUSETTS - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

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Resolved after 6 hours 29 minutes, affecting BLUECROSS BLUESHIELD OF MASSACHUSETTS, on October 25, 2026.

identified Oct 25, 2026, 11:37 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.

Started
Oct 25, 2026, 11:37 PM UTC
Resolved
Oct 26, 2026, 06:07 AM UTC
Duration
6h 29m
Detected by Pingoru
Oct 25, 2026, 11:37 PM UTC

Affected components

BLUECROSS BLUESHIELD OF MASSACHUSETTS

Update timeline

  1. identified Oct 25, 2026, 11:37 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.

  2. resolved Oct 26, 2026, 06:07 AM UTC

    This incident has been resolved.

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