Availity incident

Multiple Payers - SMARTDATASOLUTIONS RP063, 13285 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 4 hours 33 minutes, affecting SMARTDATASOLUTIONS RP063 and 13285, on October 26, 2026.

identified Oct 26, 2026, 01:49 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.

Started
Oct 26, 2026, 01:49 AM UTC
Resolved
Oct 26, 2026, 06:22 AM UTC
Duration
4h 33m
Detected by Pingoru
Oct 26, 2026, 01:49 AM UTC

Affected components

SMARTDATASOLUTIONS RP06313285

Update timeline

  1. identified Oct 26, 2026, 01:49 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.

  2. resolved Oct 26, 2026, 06:22 AM UTC

    This incident has been resolved.

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