Availity incident

HCSC - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

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Resolved after 21 hours 35 minutes, affecting BCBSMT and BCBSIL and 1 more, on October 25, 2026.

identified Oct 25, 2026, 07:48 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.

Started
Oct 25, 2026, 07:48 AM UTC
Resolved
Oct 26, 2026, 05:24 AM UTC
Duration
21h 35m
Detected by Pingoru
Oct 25, 2026, 07:48 AM UTC

Affected components

BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX

Update timeline

  1. identified Oct 25, 2026, 07:48 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.

  2. resolved Oct 26, 2026, 05:24 AM UTC

    This incident has been resolved.

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