Availity incident

Multiple Payers - KSRA, KAISER FOUNDATION OF MID ATLANTIC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Ongoing since 01:56 AM UTC, affecting KSRA and KAISER FOUNDATION OF MID ATLANTIC.

identified Oct 24, 2026, 07:15 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Oct 24, 2026, 01:56 AM UTC
Resolved
Ongoing
Duration
● 13h 18m
Detected by Pingoru
Oct 24, 2026, 01:56 AM UTC

Affected components

KSRAKAISER FOUNDATION OF MID ATLANTIC

Update timeline

  1. identified Oct 24, 2026, 01:56 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. identified Oct 24, 2026, 07:15 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

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