Availity incident

TRIPLE-S ADVANTAGE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 5 days 3 hours, affecting TRIPLE-S ADVANTAGE, on October 19, 2026.

identified Oct 19, 2026, 04:38 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

Started
Oct 19, 2026, 04:38 AM UTC
Resolved
Oct 24, 2026, 08:04 AM UTC
Duration
5d 3h
Detected by Pingoru
Oct 19, 2026, 04:38 AM UTC

Affected components

TRIPLE-S ADVANTAGE

Update timeline

  1. identified Oct 19, 2026, 04:38 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Oct 24, 2026, 08:04 AM UTC

    This incident has been resolved.

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