Availity incident

SECURITY HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 7 days 3 hours, affecting SECURITY HEALTH PLAN, on October 17, 2026.

identified Oct 17, 2026, 04:28 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.

Started
Oct 17, 2026, 04:28 AM UTC
Resolved
Oct 24, 2026, 08:11 AM UTC
Duration
7d 3h
Detected by Pingoru
Oct 17, 2026, 04:28 AM UTC

Affected components

SECURITY HEALTH PLAN

Update timeline

  1. identified Oct 17, 2026, 04:28 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.

  2. resolved Oct 24, 2026, 08:11 AM UTC

    This incident has been resolved.

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