Availity incident

IL621 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on September 12, 2026 affecting IL621, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2026, 01:42 AM UTC
Resolved
Sep 12, 2026, 02:58 AM UTC
Duration
1h 15m
Detected by Pingoru
Sep 12, 2026, 01:42 AM UTC

Affected components

IL621

Update timeline

  1. identified Sep 12, 2026, 01:42 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Sep 12, 2026, 02:58 AM UTC

    This incident has been resolved.