Availity incident
IL621 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
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Resolved after 1 hour 15 minutes, affecting IL621, on September 12, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Affected components
IL621
Update timeline
- identified Sep 12, 2026, 01:42 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
- resolved Sep 12, 2026, 02:58 AM UTC
This incident has been resolved.
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