Availity incident

BCBSNC - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Resolved after 1 hour 43 minutes, affecting BCBSNC, on October 26, 2026.

identified Oct 26, 2026, 06:50 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AV07/VT06_013 errors.

Started: Oct 26, 2026, 06:50 PM UTC
Resolved: Oct 26, 2026, 08:34 PM UTC
Duration: 1h 43m
Detected by Pingoru: Oct 26, 2026, 06:50 PM UTC

Affected components

BCBSNC

Update timeline

identified Oct 26, 2026, 06:50 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AV07/VT06_013 errors.
resolved Oct 26, 2026, 08:34 PM UTC

This incident has been resolved.

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