Availity incident

HEALTHPLANS INC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 4 hours 13 minutes, affecting HEALTHPLANS INC, on September 12, 2026.

identified Sep 12, 2026, 01:29 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

Started
Sep 12, 2026, 01:29 AM UTC
Resolved
Sep 12, 2026, 05:43 AM UTC
Duration
4h 13m
Detected by Pingoru
Sep 12, 2026, 01:29 AM UTC

Affected components

HEALTHPLANS INC

Update timeline

  1. identified Sep 12, 2026, 01:29 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Sep 12, 2026, 05:43 AM UTC

    This incident has been resolved.

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