Availity incident

Payer Outage: BCBSIL

Ongoing since 06:55 PM UTC, affecting BCBSIL.

monitoring Nov 01, 2026, 08:55 PM UTC

Automated update: active outage detected for payer BCBSIL. - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T18:15:00.000Z -> ended 2026-11-01T19:20:00.000Z - 2-Claim Status Inquiry (ARIESRT-B2B) since 2026-11-01T19:15:00.000Z -> ended 2026-11-01T20:15:00.000Z - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-01T19:55:00.000Z -> ongoing

Started: Nov 01, 2026, 06:55 PM UTC
Resolved: Ongoing
Duration: ● 2h 22m
Detected by Pingoru: Nov 01, 2026, 06:55 PM UTC

Affected components

BCBSIL

Update timeline

monitoring Nov 01, 2026, 06:55 PM UTC

Automated alert: active outage detected for payer BCBSIL. - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T18:15:00.000Z -> ongoing
monitoring Nov 01, 2026, 07:55 PM UTC

Automated update: active outage detected for payer BCBSIL. - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T18:15:00.000Z -> ongoing - 2-Claim Status Inquiry (ARIESRT-B2B) since 2026-11-01T19:15:00.000Z -> ongoing
monitoring Nov 01, 2026, 08:00 PM UTC

Automated update: active outage detected for payer BCBSIL. - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T18:15:00.000Z -> ended 2026-11-01T19:20:00.000Z - 2-Claim Status Inquiry (ARIESRT-B2B) since 2026-11-01T19:15:00.000Z -> ongoing
monitoring Nov 01, 2026, 08:35 PM UTC

Automated update: active outage detected for payer BCBSIL. - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T18:15:00.000Z -> ended 2026-11-01T19:20:00.000Z - 2-Claim Status Inquiry (ARIESRT-B2B) since 2026-11-01T19:15:00.000Z -> ongoing - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-01T19:55:00.000Z -> ongoing
monitoring Nov 01, 2026, 08:55 PM UTC

Automated update: active outage detected for payer BCBSIL. - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T18:15:00.000Z -> ended 2026-11-01T19:20:00.000Z - 2-Claim Status Inquiry (ARIESRT-B2B) since 2026-11-01T19:15:00.000Z -> ended 2026-11-01T20:15:00.000Z - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-01T19:55:00.000Z -> ongoing

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