Resolved after 15 hours 32 minutes, on May 6, 2025.
Automox has identified and resolved the cause of intermittent outages with Otto AI in the console. Impact: Some users may have had trouble using the Otto AI service through our website. You might have seen error messages or found the service slow to respond, especially if you recently signed up. Current Status: The service issue began on May 6, 2025, and a resolution has been implemented. The root cause was identified as the system's handling of a large volume of requests. Adjustments have been made to restore normal operation, and further enhancements are planned to improve service reliability. Impacted: Web Console, Otto AI
Update timeline
- resolved May 07, 2025, 01:46 PM UTC
Automox has identified and resolved the cause of intermittent outages with Otto AI in the console. Impact: Some users may have had trouble using the Otto AI service through our website. You might have seen error messages or found the service slow to respond, especially if you recently signed up. Current Status: The service issue began on May 6, 2025, and a resolution has been implemented. The root cause was identified as the system's handling of a large volume of requests. Adjustments have been made to restore normal operation, and further enhancements are planned to improve service reliability. Impacted: Web Console, Otto AI
- resolved Feb 24, 2026, 04:29 PM UTC
Automox has identified and resolved the cause of intermittent outages with Otto AI in the console. Impact: Some users may have had trouble using the Otto AI service through our website. You might have seen error messages or found the service slow to respond, especially if you recently signed up. Current Status: The service issue began on May 6, 2025, and a resolution has been implemented. The root cause was identified as the system's handling of a large volume of requests. Adjustments have been made to restore normal operation, and further enhancements are planned to improve service reliability. Impacted: Web Console, Otto AI
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