Automox Console Failing to Load
Timeline · 1 update
- resolved Apr 24, 2026, 02:56 PM UTC
The issue causing the Automox console not to load has been resolved.
There were 6 Automox outages since February 5, 2026. Each is summarised below — incident details, duration, and resolution information.
The issue causing the Automox console not to load has been resolved.
The issue impacting Splashtop RMM on MacOS has been resolved. We have removed the temporary workaround that prevented patching, and normal functionality has been restored. Splashtop RMM updates can now be applied as expected.
Between March 9, 2026 9:30 PM UTC and March 10, 2026 10:00 AM UTC, some customers may have experienced intermittent errors when viewing policy results. Automox has identified the cause and is working on remediation efforts. **Impact:** Historical Policy Results data from approximately September 20, 2025 through February 2026 may appear incomplete or unavailable while restoration is in progress. **Current Status:** Policy execution and reporting is currently operating normally without service degradation. All data is fully available and the system is processing normally.
The issue causing the elevated error rates has been resolved.
Automox has implemented a fix to address issues with service deployment that did not go as expected. **Current Status:** Our engineering team is working to fix the root cause.
The issue causing Automox console availability issues has been resolved. **Current Status:** Automox Engineering team is working to identify the root cause.
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