Automox incident

[RESOLVED] Windows Updates Cannot Be Applied By Automox

Minor Resolved View vendor source →

Automox experienced a minor incident on August 11, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2026, 02:15 PM UTC
Resolved
Aug 11, 2026, 02:15 PM UTC
Duration
—
Detected by Pingoru
Aug 11, 2026, 02:15 PM UTC

Update timeline

  1. identified Aug 11, 2026, 01:41 PM UTC

    Automox has identified the cause of an issue where Windows Updates cannot be applied by an Automox Patch policy. **Impact:** Users may experience failing Patch policies containing a Windows Update **Current Status:** The Engineering team is testing and deploying a fix for the root cause of the issue. **Next Update:** We will provide another update within 1 hour.

  2. monitoring Aug 11, 2026, 02:01 PM UTC

    Automox has implemented a fix to address the root cause of the failures for Windows Update containing Patch Policies. All Patch Policies should be functioning normally at this time. The engineering team is continuing to monitor the success rates of policies.

  3. resolved Aug 11, 2026, 02:15 PM UTC

    The issue causing Patch Policies containing Windows updates to fail has been resolved. All Patch Policies are functioning normally at this time. **Impact:** Users may experience [specific impact on users]. **Current Status:** [What is the team doing right now? E.g., "Our engineering team is working to identify the root cause."]