Autodesk incident

BIM 360 Account Administration | Forma - Admin Console

Resolved after 17 minutes, affecting BIM 360 Account Administration and Forma - Admin Console and 1 more, on September 24, 2026.

resolved Sep 24, 2026, 11:23 AM UTC

On September 24, 2026 at 1:58 AM PDT, Autodesk identified an issue where customers experienced latency while accessing and loading pages in the BIM 360 Account Administration and Forma Admin Console in US and India region. Once the issue was resolved on September 24, 2026 at 2:15 AM PDT, BIM 360 Account Administration and Forma Admin Console returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

Started
Sep 24, 2026, 08:58 AM UTC
Resolved
Sep 24, 2026, 09:15 AM UTC
Duration
17m
Detected by Pingoru
Sep 24, 2026, 08:58 AM UTC

Affected components

BIM 360 Account AdministrationForma - Admin ConsoleForma - Admin Console (India)

Update timeline

  1. resolved Sep 24, 2026, 11:23 AM UTC

    On September 24, 2026 at 1:58 AM PDT, Autodesk identified an issue where customers experienced latency while accessing and loading pages in the BIM 360 Account Administration and Forma Admin Console in US and India region. Once the issue was resolved on September 24, 2026 at 2:15 AM PDT, BIM 360 Account Administration and Forma Admin Console returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

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