Autodesk incident

Fusion Manage

Resolved after 12 hours 15 minutes, affecting Fusion Manage, on September 16, 2026.

resolved Sep 16, 2026, 02:08 PM UTC

On September 15, 2026, at 10:00 AM PDT, Autodesk identified an issue where customers using webhook-based workflows in Fusion Manage experienced significant delays in workflow execution due to delayed webhook event processing. Once the issue was resolved on September 15, 2026, at 07:24 PM PDT, Fusion Manage returned to normal operation. This is a retroactive notification, as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

Started
Sep 16, 2026, 02:08 PM UTC
Resolved
Sep 17, 2026, 02:24 AM UTC
Duration
12h 15m
Detected by Pingoru
Sep 16, 2026, 02:08 PM UTC

Affected components

Fusion Manage

Update timeline

  1. resolved Sep 16, 2026, 02:08 PM UTC

    On September 15, 2026, at 10:00 AM PDT, Autodesk identified an issue where customers using webhook-based workflows in Fusion Manage experienced significant delays in workflow execution due to delayed webhook event processing. Once the issue was resolved on September 15, 2026, at 07:24 PM PDT, Fusion Manage returned to normal operation. This is a retroactive notification, as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

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