Auth0 incident

Management Service Disruption on Multiple Public Cloud Environments

Minor Resolved View vendor source →

Auth0 experienced a minor incident on February 20, 2026 affecting Auth0 US-1 (Production) (Management API) and Auth0 US-3 (Production) (Management API) and 1 more component, lasting 2d 19h. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2026, 09:00 PM UTC
Resolved
Feb 23, 2026, 04:30 PM UTC
Duration
2d 19h
Detected by Pingoru
Feb 20, 2026, 09:00 PM UTC

Affected components

Auth0 US-1 (Production) (Management API)Auth0 US-3 (Production) (Management API)Auth0 US-4 (Production) (Management API)Auth0 US-5 (Production) (Management API)

Update timeline

  1. investigating Feb 20, 2026, 09:00 PM UTC

    We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

  2. identified Feb 23, 2026, 02:30 PM UTC

    Services have been restored for a subset of Public Cloud customers. Restoration efforts are ongoing for full recovery. We will continue to provide updates as our status changes.

  3. identified Feb 23, 2026, 03:30 PM UTC

    Additional Public Cloud environments are seeing restoration of service. Our efforts towards full restoration is ongoing. We'll continue to provide updates as changes in status occur.

  4. resolved Feb 23, 2026, 04:30 PM UTC

    Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

  5. resolved Mar 12, 2026, 01:25 AM UTC

    A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20260302\_-\_Management\_Service\_Disruption\_on\_Multiple\_Public\_Cloud\_Environments.pdf](https://cdn.auth0.com/blog/20260302_-_Management_Service_Disruption_on_Multiple_Public_Cloud_Environments.pdf)