Resolved after 1 hour 22 minutes, affecting Aurora Solar App, on June 27, 2022.
A fix is in place and we have seen systems return to normal operation. We are continuing to monitor the platform to ensure there are no further issues.
Affected components
Aurora Solar App
Update timeline
- investigating Jun 27, 2022, 08:48 PM UTC
We are currently investigating reports of Aurora not loading for some users.
- identified Jun 27, 2022, 09:04 PM UTC
We have identified the root cause of the issue and are currently implementing a fix.
- monitoring Jun 27, 2022, 09:10 PM UTC
A fix is in place and we have seen systems return to normal operation. We are continuing to monitor the platform to ensure there are no further issues.
- resolved Jun 27, 2022, 10:10 PM UTC
This issue is now resolved.
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