Aurora Solar incident

Seeing increased 3rd party API Error Rates and Latency

Resolved after 2 hours 9 minutes, affecting Aurora Solar App and Aurora Simulations, on September 9, 2022.

monitoring Sep 09, 2022, 04:50 PM UTC

We have implemented a fix and are currently monitoring the results closely.

Started
Sep 09, 2022, 03:41 PM UTC
Resolved
Sep 09, 2022, 05:50 PM UTC
Duration
2h 9m
Detected by Pingoru
Sep 09, 2022, 03:41 PM UTC

Affected components

Aurora Solar AppAurora Simulations

Update timeline

  1. investigating Sep 09, 2022, 03:41 PM UTC

    We are currently investigating the issue and seeing some imagery and lidar data affected.

  2. monitoring Sep 09, 2022, 04:50 PM UTC

    We have implemented a fix and are currently monitoring the results closely.

  3. resolved Sep 09, 2022, 05:50 PM UTC

    This incident has been resolved.

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