Aurora Solar incident

Issues With Aurora's Platform

Resolved after 3 hours 33 minutes, affecting Aurora Solar App and Aurora Simulations, on November 8, 2022.

monitoring Nov 08, 2022, 04:03 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 08, 2022, 03:21 PM UTC
Resolved
Nov 08, 2022, 06:54 PM UTC
Duration
3h 33m
Detected by Pingoru
Nov 08, 2022, 03:21 PM UTC

Affected components

Aurora Solar AppAurora Simulations

Update timeline

  1. identified Nov 08, 2022, 03:21 PM UTC

    Due to an issue with an upstream 3rd party provider, there is an outage on the Aurora platform affecting simulations, lidar, imagery, Aurora AI, and Lead Capture. We will continue to investigate the issue and provide updates.

  2. identified Nov 08, 2022, 03:48 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Nov 08, 2022, 04:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 08, 2022, 06:54 PM UTC

    This incident has been resolved.

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