Resolved after 1 hour 40 minutes, affecting Aurora Solar App and Aurora Simulations and 1 more, on December 6, 2022.
A fix is in place and we have seen systems return to normal operation. We are continuing to monitor the platform to ensure there are no further issues.
Affected components
Aurora Solar AppAurora SimulationsAurora API
Update timeline
- investigating Dec 06, 2022, 05:12 PM UTC
Currently, we are experiencing an issue where the platform is failing to load. Our Engineering teams are investigating and we will provide an update as soon as possible.
- monitoring Dec 06, 2022, 05:41 PM UTC
A fix is in place and we have seen systems return to normal operation. We are continuing to monitor the platform to ensure there are no further issues.
- resolved Dec 06, 2022, 06:52 PM UTC
This issue is now fully resolved.
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