Aurora Solar incident

Issues With Aurora's Imagery and Lidar

Resolved after 36 minutes, affecting Aurora Solar App, on September 5, 2023.

monitoring Sep 05, 2023, 09:24 PM UTC

The cause has been identified and a fix has been implemented. We're currently monitoring the situation.

Started
Sep 05, 2023, 09:07 PM UTC
Resolved
Sep 05, 2023, 09:44 PM UTC
Duration
36m
Detected by Pingoru
Sep 05, 2023, 09:07 PM UTC

Affected components

Aurora Solar App

Update timeline

  1. investigating Sep 05, 2023, 09:07 PM UTC

    Currently, we are experiencing an intermittent issue where imagery and lidar data fail to load. Our engineering teams are investigating and we will provide an update as soon as possible.

  2. monitoring Sep 05, 2023, 09:24 PM UTC

    The cause has been identified and a fix has been implemented. We're currently monitoring the situation.

  3. resolved Sep 05, 2023, 09:44 PM UTC

    This issue is now fully resolved.

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