Aurora Solar incident

Energy Production Showing 0% in Sales Mode

Resolved after 27 minutes, affecting Aurora Solar App and Aurora Simulations, on January 8, 2024.

monitoring Jan 08, 2024, 11:29 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 08, 2024, 11:05 PM UTC
Resolved
Jan 08, 2024, 11:33 PM UTC
Duration
27m
Detected by Pingoru
Jan 08, 2024, 11:05 PM UTC

Affected components

Aurora Solar AppAurora Simulations

Update timeline

  1. investigating Jan 08, 2024, 11:05 PM UTC

    We are currently investigating this issue.

  2. identified Jan 08, 2024, 11:11 PM UTC

    We have identified the root cause of the issue and are currently implementing a fix.

  3. monitoring Jan 08, 2024, 11:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 08, 2024, 11:33 PM UTC

    This incident has been resolved.

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