Aurora Solar incident
Simulation not working and unable to save designs
Resolved after 4 hours 52 minutes, affecting Aurora Simulations, on August 16, 2024.
We appreciate your patience. The issue regarding the saving of designs and the execution of simulations has now been resolved.
Affected components
Update timeline
- investigating Aug 16, 2024, 07:13 PM UTC
Currently, we are experiencing an issue where simulation is not working and unable to save the designs. Our Engineering teams are investigating and we will provide an update as soon as possible.
- investigating Aug 16, 2024, 10:27 PM UTC
We are continuing to investigate this issue and will update as soon as we find the source of this issue. Thank you for your patience and understanding.
- identified Aug 16, 2024, 11:19 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 16, 2024, 11:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 17, 2024, 12:06 AM UTC
We appreciate your patience. The issue regarding the saving of designs and the execution of simulations has now been resolved.
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