- Detected by Pingoru
- Sep 01, 2026, 10:11 AM UTC
- Resolved
- Sep 01, 2026, 11:44 AM UTC
- Duration
- 1h 32m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 2 updates
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monitoring Sep 01, 2026, 10:11 AM UTC
We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor. We will provide the next update in the next 1 hour, or sooner if there is a material update.
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resolved Sep 01, 2026, 11:44 AM UTC
On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2026, 10:11 AM UTC
- Resolved
- Sep 01, 2026, 11:44 AM UTC
- Duration
- 1h 32m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 2 updates
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monitoring Sep 01, 2026, 10:11 AM UTC
We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor. We will provide the next update in the next 1 hour, or sooner if there is a material update.
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resolved Sep 01, 2026, 11:44 AM UTC
On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2026, 09:12 AM UTC
- Resolved
- Sep 01, 2026, 11:44 AM UTC
- Duration
- 2h 31m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 3 updates
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investigating Sep 01, 2026, 09:12 AM UTC
We are aware of an issue impacting Jira Work Item transitions. Affected users may experience errors when attempting to transition issues. Our teams are actively investigating the root cause. We will provide the next update in 60 minutes, or sooner if there is a material update.
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monitoring Sep 01, 2026, 10:11 AM UTC
We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor. We will provide the next update in the next 1 hour, or sooner if there is a material update.
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resolved Sep 01, 2026, 11:44 AM UTC
On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2026, 09:12 AM UTC
- Resolved
- Sep 01, 2026, 11:44 AM UTC
- Duration
- 2h 31m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 3 updates
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investigating Sep 01, 2026, 09:12 AM UTC
We are aware of an issue impacting Jira Work Item transitions. Affected users may experience errors when attempting to transition issues. Our teams are actively investigating the root cause. We will provide the next update in 60 minutes, or sooner if there is a material update.
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monitoring Sep 01, 2026, 10:11 AM UTC
We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor. We will provide the next update in the next 1 hour, or sooner if there is a material update.
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resolved Sep 01, 2026, 11:44 AM UTC
On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2026, 09:12 AM UTC
- Resolved
- Sep 01, 2026, 11:44 AM UTC
- Duration
- 2h 31m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 3 updates
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investigating Sep 01, 2026, 09:12 AM UTC
We are aware of an issue impacting Jira Work Item transitions. Affected users may experience errors when attempting to transition issues. Our teams are actively investigating the root cause. We will provide the next update in 60 minutes, or sooner if there is a material update.
-
monitoring Sep 01, 2026, 10:11 AM UTC
We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor. We will provide the next update in the next 1 hour, or sooner if there is a material update.
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resolved Sep 01, 2026, 11:44 AM UTC
On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.
Read the full incident report →
- Detected by Pingoru
- Aug 31, 2026, 06:28 PM UTC
- Resolved
- Sep 01, 2026, 05:18 AM UTC
- Duration
- 10h 49m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 3 updates
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identified Aug 31, 2026, 06:28 PM UTC
Impact
-
monitoring Sep 01, 2026, 12:47 AM UTC
Jira Incoming Emails are experiencing elevated failures when fetching mail from Microsoft accounts. This affects email-based creation and updates of Jira work items. Users may see 500 internal server errors when email fetch attempts occur. We are tracking updates from Microsoft and continuing to review the impact. These updates are available publicly via https://status.cloud.microsoft/
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resolved Sep 01, 2026, 05:18 AM UTC
We're now seeing full recovery across Atlassian services that have been impacted, and this incident is now resolved. For those continuing to experience issues relating to this incident we encourage you to please check https://status.cloud.microsoft/ as they continue to provide further updates about additional services.
Read the full incident report →
- Detected by Pingoru
- Aug 27, 2026, 04:22 AM UTC
- Resolved
- Aug 27, 2026, 05:16 AM UTC
- Duration
- 53m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 5 updates
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investigating Aug 27, 2026, 04:22 AM UTC
Our teams have identified this issue is also impacting Jira Service Management. We will update further as soon as possible.
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investigating Aug 27, 2026, 04:25 AM UTC
We are investigating an issue with accessing products that is impacting Confluence, Jira Cloud and Jira Serivce Management customers. Our team is urgently investigating this issue and we will provide further details within one hour or sooner if information is available.
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identified Aug 27, 2026, 04:33 AM UTC
Our teams have identified a possible fix for the issues impacting Jira Cloud, Jira Service Management and Confluence. This is now being rolled out to impacted regions and we will update within one hour, or sooner if further information is available.
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monitoring Aug 27, 2026, 04:51 AM UTC
The issues relating to loading Jira Cloud, Jira Service Management and Confluence are now in recovery. We'll continue to monitor closely to confirm stability and provide an update within one hour, or sooner as more information becomes available.
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resolved Aug 27, 2026, 05:16 AM UTC
On 27 August 2026 UTC, Atlassian products including Jira Cloud, Jira Service Management and Confluence experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers. A public postmortem for this incident will be made available on this page when our full investigation of the incident has been completed.
Read the full incident report →
- Detected by Pingoru
- Aug 27, 2026, 04:22 AM UTC
- Resolved
- Aug 27, 2026, 05:16 AM UTC
- Duration
- 53m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 5 updates
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investigating Aug 27, 2026, 04:22 AM UTC
Our teams have identified this issue is also impacting Jira Service Management. We will update further as soon as possible.
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investigating Aug 27, 2026, 04:25 AM UTC
We are investigating an issue with accessing products that is impacting Confluence, Jira Cloud and Jira Serivce Management customers. Our team is urgently investigating this issue and we will provide further details within one hour or sooner if information is available.
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identified Aug 27, 2026, 04:33 AM UTC
Our teams have identified a possible fix for the issues impacting Jira Cloud, Jira Service Management and Confluence. This is now being rolled out to impacted regions and we will update within one hour, or sooner if further information is available.
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monitoring Aug 27, 2026, 04:51 AM UTC
The issues relating to loading Jira Cloud, Jira Service Management and Confluence are now in recovery. We'll continue to monitor closely to confirm stability and provide an update within one hour, or sooner as more information becomes available.
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resolved Aug 27, 2026, 05:16 AM UTC
On 27 August 2026 UTC, Atlassian products including Jira Cloud, Jira Service Management and Confluence experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers. A public postmortem for this incident will be made available on this page when our full investigation of the incident has been completed.
Read the full incident report →
- Detected by Pingoru
- Aug 27, 2026, 04:22 AM UTC
- Resolved
- Aug 27, 2026, 05:16 AM UTC
- Duration
- 53m
Affected: View ContentiOS AppCreate and EditAndroid AppCommentsAuthentication and User ManagementSearchAdministrationNotificationsMarketplace AppsPurchasing & LicensingSignupConfluence AutomationsCloud to Cloud Migrations - Copy Product DataServer to Cloud Migrations - Copy Product Data
Timeline · 5 updates
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investigating Aug 27, 2026, 04:22 AM UTC
Our teams have identified this issue is also impacting Jira Service Management. We will update further as soon as possible.
-
investigating Aug 27, 2026, 04:25 AM UTC
We are investigating an issue with accessing products that is impacting Confluence, Jira Cloud and Jira Serivce Management customers. Our team is urgently investigating this issue and we will provide further details within one hour or sooner if information is available.
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identified Aug 27, 2026, 04:33 AM UTC
Our teams have identified a possible fix for the issues impacting Jira Cloud, Jira Service Management and Confluence. This is now being rolled out to impacted regions and we will update within one hour, or sooner if further information is available.
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monitoring Aug 27, 2026, 04:51 AM UTC
The issues relating to loading Jira Cloud, Jira Service Management and Confluence are now in recovery. We'll continue to monitor closely to confirm stability and provide an update within one hour, or sooner as more information becomes available.
-
resolved Aug 27, 2026, 05:16 AM UTC
On 27 August 2026 UTC, Atlassian products including Jira Cloud, Jira Service Management and Confluence experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers. A public postmortem for this incident will be made available on this page when our full investigation of the incident has been completed.
Read the full incident report →
- Detected by Pingoru
- Aug 27, 2026, 04:22 AM UTC
- Resolved
- Aug 27, 2026, 05:16 AM UTC
- Duration
- 53m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 5 updates
-
investigating Aug 27, 2026, 04:22 AM UTC
Our teams have identified this issue is also impacting Jira Service Management. We will update further as soon as possible.
-
investigating Aug 27, 2026, 04:25 AM UTC
We are investigating an issue with accessing products that is impacting Confluence, Jira Cloud and Jira Serivce Management customers. Our team is urgently investigating this issue and we will provide further details within one hour or sooner if information is available.
-
identified Aug 27, 2026, 04:33 AM UTC
Our teams have identified a possible fix for the issues impacting Jira Cloud, Jira Service Management and Confluence. This is now being rolled out to impacted regions and we will update within one hour, or sooner if further information is available.
-
monitoring Aug 27, 2026, 04:51 AM UTC
The issues relating to loading Jira Cloud, Jira Service Management and Confluence are now in recovery. We'll continue to monitor closely to confirm stability and provide an update within one hour, or sooner as more information becomes available.
-
resolved Aug 27, 2026, 05:16 AM UTC
On 27 August 2026 UTC, Atlassian products including Jira Cloud, Jira Service Management and Confluence experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers. A public postmortem for this incident will be made available on this page when our full investigation of the incident has been completed.
Read the full incident report →
- Detected by Pingoru
- Aug 25, 2026, 10:58 AM UTC
- Resolved
- Aug 25, 2026, 11:11 AM UTC
- Duration
- 12m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQLForge MonetisationForge Feature Flags EvaluationsForge Object Store
Timeline · 2 updates
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monitoring Aug 25, 2026, 10:58 AM UTC
A fix has been successfully deployed for the issue affecting scheduled triggers (5-minute intervals) for some Marketplace apps. We continue to monitor the situation and should be fully recovered soon. We should be able to provide more updates in the one hour.
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resolved Aug 25, 2026, 11:11 AM UTC
On Aug 25th, 2026, between 08:12 UTC and 11:03 UTC, some Marketplace apps may have experienced scheduled triggers (5-minute intervals) not firing as expected. The issue has now been resolved and the 5-minute scheduled triggers are operating normally for all customers.
Read the full incident report →
- Detected by Pingoru
- Aug 25, 2026, 08:42 AM UTC
- Resolved
- Aug 25, 2026, 02:33 PM UTC
- Duration
- 5h 51m
Affected: View ContentiOS AppCreate and EditAndroid AppCommentsAuthentication and User ManagementSearchAdministrationNotificationsMarketplace AppsPurchasing & LicensingSignupConfluence AutomationsCloud to Cloud Migrations - Copy Product DataServer to Cloud Migrations - Copy Product Data
Timeline · 5 updates
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investigating Aug 25, 2026, 08:42 AM UTC
We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and slack notifications for Jira, JSM and Confluence. Our teams are investigating the issue and more information will be shared within the next 1 hour.
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investigating Aug 25, 2026, 09:44 AM UTC
Our teams have identified the impacted regions and are actively working to mitigate the issue. We will provide further updates within an hour, or sooner if we have significant progress to share.
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investigating Aug 25, 2026, 10:49 AM UTC
Our teams have taken few corrective measures to mitigate the issue in one of the impacted regions and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. We will provide further updates within next two hours, or sooner if we have significant progress to share.
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monitoring Aug 25, 2026, 01:01 PM UTC
Our teams continue to mitigate the issue and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. We will provide further updates within next two hours, or sooner if we have significant progress to share.
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resolved Aug 25, 2026, 02:33 PM UTC
On 25th Aug 2026, some users may have experienced increased latency in email, mobile and slack notifications. The issue has now been resolved, and the service is operating normally for all customers.
Read the full incident report →
- Detected by Pingoru
- Aug 25, 2026, 08:42 AM UTC
- Resolved
- Aug 25, 2026, 02:33 PM UTC
- Duration
- 5h 51m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 5 updates
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investigating Aug 25, 2026, 08:42 AM UTC
We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and slack notifications for Jira, JSM and Confluence. Our teams are investigating the issue and more information will be shared within the next 1 hour.
-
investigating Aug 25, 2026, 09:44 AM UTC
Our teams have identified the impacted regions and are actively working to mitigate the issue. We will provide further updates within an hour, or sooner if we have significant progress to share.
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investigating Aug 25, 2026, 10:49 AM UTC
Our teams have taken few corrective measures to mitigate the issue in one of the impacted regions and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. We will provide further updates within next two hours, or sooner if we have significant progress to share.
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monitoring Aug 25, 2026, 01:01 PM UTC
Our teams continue to mitigate the issue and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. We will provide further updates within next two hours, or sooner if we have significant progress to share.
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resolved Aug 25, 2026, 02:33 PM UTC
On 25th Aug 2026, some users may have experienced increased latency in email, mobile and slack notifications. The issue has now been resolved, and the service is operating normally for all customers.
Read the full incident report →
- Detected by Pingoru
- Aug 25, 2026, 08:42 AM UTC
- Resolved
- Aug 25, 2026, 02:33 PM UTC
- Duration
- 5h 51m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 5 updates
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investigating Aug 25, 2026, 08:42 AM UTC
We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and slack notifications for Jira, JSM and Confluence. Our teams are investigating the issue and more information will be shared within the next 1 hour.
-
investigating Aug 25, 2026, 09:44 AM UTC
Our teams have identified the impacted regions and are actively working to mitigate the issue. We will provide further updates within an hour, or sooner if we have significant progress to share.
-
investigating Aug 25, 2026, 10:49 AM UTC
Our teams have taken few corrective measures to mitigate the issue in one of the impacted regions and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. We will provide further updates within next two hours, or sooner if we have significant progress to share.
-
monitoring Aug 25, 2026, 01:01 PM UTC
Our teams continue to mitigate the issue and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. We will provide further updates within next two hours, or sooner if we have significant progress to share.
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resolved Aug 25, 2026, 02:33 PM UTC
On 25th Aug 2026, some users may have experienced increased latency in email, mobile and slack notifications. The issue has now been resolved, and the service is operating normally for all customers.
Read the full incident report →
- Detected by Pingoru
- Aug 25, 2026, 08:42 AM UTC
- Resolved
- Aug 25, 2026, 02:33 PM UTC
- Duration
- 5h 51m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 5 updates
-
investigating Aug 25, 2026, 08:42 AM UTC
We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and slack notifications for Jira, JSM and Confluence. Our teams are investigating the issue and more information will be shared within the next 1 hour.
-
investigating Aug 25, 2026, 09:44 AM UTC
Our teams have identified the impacted regions and are actively working to mitigate the issue. We will provide further updates within an hour, or sooner if we have significant progress to share.
-
investigating Aug 25, 2026, 10:49 AM UTC
Our teams have taken few corrective measures to mitigate the issue in one of the impacted regions and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. We will provide further updates within next two hours, or sooner if we have significant progress to share.
-
monitoring Aug 25, 2026, 01:01 PM UTC
Our teams continue to mitigate the issue and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. We will provide further updates within next two hours, or sooner if we have significant progress to share.
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resolved Aug 25, 2026, 02:33 PM UTC
On 25th Aug 2026, some users may have experienced increased latency in email, mobile and slack notifications. The issue has now been resolved, and the service is operating normally for all customers.
Read the full incident report →
- Detected by Pingoru
- Aug 24, 2026, 07:22 PM UTC
- Resolved
- Aug 24, 2026, 11:15 PM UTC
- Duration
- 3h 52m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 4 updates
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investigating Aug 24, 2026, 07:22 PM UTC
We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will share updates here as more information is available.
-
investigating Aug 24, 2026, 08:25 PM UTC
Our teams have identified three impacted regions, and continue to investigate the increased latency affecting email, mobile, and Slack notifications for JIRA, JSM, and Confluence.
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identified Aug 24, 2026, 09:30 PM UTC
We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience increased latency in email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will continue to share additional updates here as more information is available.
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resolved Aug 24, 2026, 11:15 PM UTC
On August 24, 2026, some JIRA, JSM, and Confluence users may have experienced performance degradation resulting in increased latency in email, mobile, and Slack notifications. The issue has been resolved for newly created notifications, and service is operating normally. There may be older notifications that are being processed, and we expect them to be completed in next few hours.
Read the full incident report →
- Detected by Pingoru
- Aug 24, 2026, 07:22 PM UTC
- Resolved
- Aug 24, 2026, 11:15 PM UTC
- Duration
- 3h 52m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 4 updates
-
investigating Aug 24, 2026, 07:22 PM UTC
We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will share updates here as more information is available.
-
investigating Aug 24, 2026, 08:25 PM UTC
Our teams have identified three impacted regions, and continue to investigate the increased latency affecting email, mobile, and Slack notifications for JIRA, JSM, and Confluence.
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identified Aug 24, 2026, 09:30 PM UTC
We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience increased latency in email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will continue to share additional updates here as more information is available.
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resolved Aug 24, 2026, 11:15 PM UTC
On August 24, 2026, some JIRA, JSM, and Confluence users may have experienced performance degradation resulting in increased latency in email, mobile, and Slack notifications. The issue has been resolved for newly created notifications, and service is operating normally. There may be older notifications that are being processed, and we expect them to be completed in next few hours.
Read the full incident report →
- Detected by Pingoru
- Aug 24, 2026, 07:22 PM UTC
- Resolved
- Aug 24, 2026, 11:15 PM UTC
- Duration
- 3h 52m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 4 updates
-
investigating Aug 24, 2026, 07:22 PM UTC
We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will share updates here as more information is available.
-
investigating Aug 24, 2026, 08:25 PM UTC
Our teams have identified three impacted regions, and continue to investigate the increased latency affecting email, mobile, and Slack notifications for JIRA, JSM, and Confluence.
-
identified Aug 24, 2026, 09:30 PM UTC
We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience increased latency in email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will continue to share additional updates here as more information is available.
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resolved Aug 24, 2026, 11:15 PM UTC
On August 24, 2026, some JIRA, JSM, and Confluence users may have experienced performance degradation resulting in increased latency in email, mobile, and Slack notifications. The issue has been resolved for newly created notifications, and service is operating normally. There may be older notifications that are being processed, and we expect them to be completed in next few hours.
Read the full incident report →
- Detected by Pingoru
- Aug 24, 2026, 07:22 PM UTC
- Resolved
- Aug 24, 2026, 11:15 PM UTC
- Duration
- 3h 52m
Affected: View ContentiOS AppCreate and EditAndroid AppCommentsAuthentication and User ManagementSearchAdministrationNotificationsMarketplace AppsPurchasing & LicensingSignupConfluence AutomationsCloud to Cloud Migrations - Copy Product DataServer to Cloud Migrations - Copy Product Data
Timeline · 4 updates
-
investigating Aug 24, 2026, 07:22 PM UTC
We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will share updates here as more information is available.
-
investigating Aug 24, 2026, 08:25 PM UTC
Our teams have identified three impacted regions, and continue to investigate the increased latency affecting email, mobile, and Slack notifications for JIRA, JSM, and Confluence.
-
identified Aug 24, 2026, 09:30 PM UTC
We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience increased latency in email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will continue to share additional updates here as more information is available.
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resolved Aug 24, 2026, 11:15 PM UTC
On August 24, 2026, some JIRA, JSM, and Confluence users may have experienced performance degradation resulting in increased latency in email, mobile, and Slack notifications. The issue has been resolved for newly created notifications, and service is operating normally. There may be older notifications that are being processed, and we expect them to be completed in next few hours.
Read the full incident report →
- Detected by Pingoru
- Aug 21, 2026, 07:16 AM UTC
- Resolved
- Aug 21, 2026, 10:10 AM UTC
- Duration
- 2h 53m
Affected: View ContentiOS AppCreate and EditAndroid AppCommentsAuthentication and User ManagementSearchAdministrationNotificationsMarketplace AppsPurchasing & LicensingSignupConfluence AutomationsCloud to Cloud Migrations - Copy Product DataServer to Cloud Migrations - Copy Product Data
Timeline · 3 updates
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identified Aug 21, 2026, 07:16 AM UTC
We have identified the root cause of an issue impacting Marketplace App macros in Confluence. Users may experience macros not rendering correctly or displaying errors. Our engineering team has identified the root cause and remediation is underway. We will provide further updates in the next 60 minutes.
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identified Aug 21, 2026, 08:15 AM UTC
A fix has been identified and is currently being deployed. Users should begin to see the impacted MarketPlace App - Connect macros to start rendering correctly, once the fix has been fully propagated. We will provide further updates within the next 2 hours.
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resolved Aug 21, 2026, 10:10 AM UTC
On 21st Aug 2026, between 04:26 UTC and 09:33 UTC, some users may have experienced issues with macros not rendering correctly in Confluence. The issue has now been resolved and the service is operating normally for all customers.
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 07:11 AM UTC
- Resolved
- Aug 18, 2026, 10:52 AM UTC
- Duration
- 3h 41m
Affected: Knowledge DiscoverySearch3P ConnectorsChatAgentsAuthentication and User managementPurchasing & LicensingSignupStudioMCP
Timeline · 6 updates
Read the full incident report →
- Detected by Pingoru
- Aug 12, 2026, 08:11 PM UTC
- Resolved
- Aug 12, 2026, 10:13 PM UTC
- Duration
- 2h 1m
Affected: View ContentiOS AppCreate and EditAndroid AppCommentsAuthentication and User ManagementSearchAdministrationNotificationsMarketplace AppsPurchasing & LicensingSignupConfluence AutomationsCloud to Cloud Migrations - Copy Product DataServer to Cloud Migrations - Copy Product Data
Timeline · 2 updates
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identified Aug 12, 2026, 08:11 PM UTC
Impact Some Confluence Cloud users visiting public links saw a Something went wrong error page. The issue affected anonymous access paths for public links, and some related Confluence areas could also show the same error message. Current Status A problematic recent change was identified and a revert was prepared. The team is using the revert path to restore the affected experience while checking that service returns to normal. Next Steps The incident team is completing the revert and monitoring the affected experience. Further updates will be sent in 60 minutes, or sooner if there is a material change.
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resolved Aug 12, 2026, 10:13 PM UTC
On August 12, 2026 some Confluence users utilizing anonymous access via public links, may have experienced a 'Something went wrong' error message. The issue has now been resolved, and the service is operating normally for all affected customers.
Read the full incident report →
- Detected by Pingoru
- Aug 07, 2026, 11:30 AM UTC
- Resolved
- Aug 07, 2026, 12:52 PM UTC
- Duration
- 1h 21m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 3 updates
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investigating Aug 07, 2026, 11:30 AM UTC
We are investigating issues affecting your services. We are actively working to identify the cause and resolve the issue. We will provide further updates within one hour.
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monitoring Aug 07, 2026, 12:22 PM UTC
Some customers experienced issues accessing affected services in the Central European region. We have been able to apply the fix to mitigate the issues and we are seeing recovery. We continue to monitor the situation and should be fully recovered soon. We should be able to provide more updates in the next one hour or earlier.
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resolved Aug 07, 2026, 12:52 PM UTC
On August 7th - 2026, between 10:27 UTC to 11:49 UTC, some users in the Central European region may have experienced service access issues. The issue has now been resolved and the service is operating normally for all the customers.
Read the full incident report →
- Detected by Pingoru
- Aug 07, 2026, 11:30 AM UTC
- Resolved
- Aug 07, 2026, 12:52 PM UTC
- Duration
- 1h 21m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 3 updates
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investigating Aug 07, 2026, 11:30 AM UTC
We are investigating issues affecting your services. We are actively working to identify the cause and resolve the issue. We will provide further updates within one hour.
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monitoring Aug 07, 2026, 12:22 PM UTC
Some customers experienced issues accessing affected services in the Central European region. We have been able to apply the fix to mitigate the issues and we are seeing recovery. We continue to monitor the situation and should be fully recovered soon. We should be able to provide more updates in the next one hour or earlier.
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resolved Aug 07, 2026, 12:52 PM UTC
On August 7th - 2026, between 10:27 UTC to 11:49 UTC, some users in the Central European region may have experienced service access issues. The issue has now been resolved and the service is operating normally for all the customers.
Read the full incident report →
- Detected by Pingoru
- Aug 07, 2026, 11:30 AM UTC
- Resolved
- Aug 07, 2026, 12:52 PM UTC
- Duration
- 1h 21m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 3 updates
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investigating Aug 07, 2026, 11:30 AM UTC
We are investigating issues affecting your services. We are actively working to identify the cause and resolve the issue. We will provide further updates within one hour.
-
monitoring Aug 07, 2026, 12:22 PM UTC
Some customers experienced issues accessing affected services in the Central European region. We have been able to apply the fix to mitigate the issues and we are seeing recovery. We continue to monitor the situation and should be fully recovered soon. We should be able to provide more updates in the next one hour or earlier.
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resolved Aug 07, 2026, 12:52 PM UTC
On August 7th - 2026, between 10:27 UTC to 11:49 UTC, some users in the Central European region may have experienced service access issues. The issue has now been resolved and the service is operating normally for all the customers.
Read the full incident report →
